helpdesk instructionsSupport in a few simple steps

  1. Send your inquiry to one of the e-mail addresses from the list below depending on the business project team

  2. Laser Line support teams will accept the request and start working on the solution

  3. All activities in the process of the resolution of your request are permanently stored in the central database, and through the JIRA interactive portal you will have insight into the status and details of your request

 

Laserline support e-mail addresses

  • Support for Commercial information subsystem Laser*TRS - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for Hotel Information Subsystem Laser*HIS - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for Cathering Information Subsystem Laser*MAT - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for Financial accounting subsystem Laser*GLAS - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for Business Intelligence subsystem Laser*BI - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for Point Of Sale gastro solution and mobile sales Laser*POS / Laser*MOBILE - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for Payroll susbybtem Laser*PLA - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Support for mobile applications for trade and hospitality subsystem Laser*BARAPP - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • System support Laser*SYS - This email address is being protected from spambots. You need JavaScript enabled to view it.
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